Support

Find answers to common questions about Sleepy Spell.

Frequently Asked Questions

Sleepy Spell supports iPhone 12 and newer, iPad Pro 2020 and newer, iPad Air 2020 and newer, and Android devices with 4GB+ RAM running Android 8.0 or later.

Your child's name and details stay on your device and are never transmitted. Generic story content is generated on our secure servers from non-identifying inputs like theme and tone, with no child data sent, and narration happens on your device.

Yes. Sleepy Spell uses privacy-first anonymous analytics (TelemetryDeck) that cannot identify your child. Your child's name is never transmitted - only anonymous usage patterns help us improve the app. No accounts are required. Sleepy Spell is built for children's privacy - no child data is ever collected.

Open Settings > Manage Subscription. Choose monthly ($4.99) or annual ($29.99). Subscriptions are managed through Apple's App Store or Google Play depending on your device.

Once a story is created, you can read and play it completely offline, including narration. Creating a brand-new story needs an internet connection; after that, no Wi-Fi is required.

Go to Settings > Edit Profile. You can change the name and age range anytime.

Sleepy Spell uses multiple layers of safety: prompt engineering for child-appropriate content, input sanitization, output filtering with blocklists, and fallback safe stories. No violence, scary elements, or inappropriate content will appear in any story.

Each story is 400–600 words, approximately 3–5 minutes of reading or listening time.

We use TelemetryDeck, a privacy-first analytics service. We collect anonymous, aggregated data like which themes are popular and general app usage patterns. We never collect your child's name, personal data, or anything that could identify them. See our Privacy Policy for complete details.

Still need help?

Our support team is happy to assist you with any questions or issues.

support@sleepyspell.app